How to Add Manager to Google My Business: Step-by-Step Guide

Managing your Google Business Profile efficiently is crucial for maintaining an up-to-date and optimized online presence. But what if you can’t handle it alone? Adding a manager to your Google My Business (GMB) account is the perfect way to delegate responsibilities. Whether you’re a business owner or a marketing agency, knowing how to add a manager can save time and streamline operations. In this guide, I’ll walk you through the step-by-step process to add a manager, ensuring your business stays on track.

Did you know that businesses with an optimized Google My Business profile are 70% more likely to attract local customers? Managing your online presence is crucial, and as your business grows, it becomes even more important to delegate responsibilities effectively.

What is a Google My Business Manager?

A Google My Business manager is someone granted specific access to help manage your business profile without owning it entirely. This role is ideal for marketing teams, agencies, or trusted employees who need to update information, respond to reviews, or manage posts. Managers can handle most tasks, but they won’t have the full administrative privileges of the owner.

Key Benefits of Adding Managers:

1. Delegation of Tasks: Distribute responsibilities among team members to manage your online presence effectively.
2. Increased Efficiency: Free up your time to focus on running your business while your team handles online management.
3. Improved Customer Engagement: Ensure timely responses to reviews and customer inquiries.
4. Enhanced Accuracy: Keep your business information up-to-date with multiple managers contributing.

Step-by-Step Guide to Adding a Manager to Your Google My Business Account

Follow this process to add a manager to your Google My Business account:

1. Sign In to Google My Business

• Go to the Google Business Profile Manager.
• Log in with your Google account credentials associated with your business profile.
• If you manage multiple profiles, select the specific business you want to add a manager to.

2. Click On The “Three Dots” Option

• Located on the top-right corner of your dashboard.

3. Click On The “Business Profile Settings” Tab

• This will take you to the settings Menu where you can manage your profile.

4. Click On The “Managers” Button

• Here, you’ll see the current managers and have the option to add more.

5. Click On The “Add Manager” Button

• This will prompt you to enter the new manager’s information.

6. Enter The Manager’s Email Address

• Ensure you use the correct email address associated with their Google account.

7. Select The “Manager” Role

• You can choose from various roles, but for basic management tasks, select “Manager.”

8. Click On The “Invite” Button To Send An Invitation To The Manager

• The manager will receive an email invitation to join and manage the account.

Profiles managed collaboratively by teams see up to 1.5x more engagement compared to solo management.

How to Manage User Permissions in Google Business Profile

1. To change roles or remove a manager, return to “Manage Users” and update permissions as needed.
2. Always monitor user access to ensure your account security.

Can Managers Add Users to Google My Business or Only the Owner?

Managers in a Google My Business account have various permissions, but they cannot add new users to the account. Only owners (primary or co-owners) can add or remove users, including managers. Managers can help with tasks like updating business information, responding to reviews, or publishing posts, but user management is restricted to the account owner.

Managing Google My Business with Multiple Managers: Practical Tips

Once you’ve added managers, it’s important to establish clear responsibilities. Here are some practical tips for managing your Google My Business account with multiple managers:

1. Assign Specific Tasks: Determine who will handle reviews, update information, and manage photos.
2. Set Regular Check-ins: Schedule periodic meetings or reviews to ensure all tasks are being managed properly.
3. Monitor Performance: Use Google My Business insights to track how changes made by different managers are impacting your online presence.

Want To Know: How To Transfer Ownership Of A Google My Business Account?

Why Add a Manager to Your Google Business Profile?

Businesses with complete and accurate Google profiles are 2.7x more likely to be viewed as reputable by customers.

Adding a manager not only saves time but also enhances your business profile’s visibility and accuracy. Consider these key statistics:

1. Businesses with optimized Google profiles are 70% more likely to attract location visits (Source: Think With Google).
2. Profiles with prompt responses to reviews see 1.5x more engagement from potential customers (Source: ReviewTrackers).

By delegating tasks like updating business information or responding to reviews, you ensure your profile remains active and engaging, driving more traffic to your business.

Troubleshooting: Common Issues When Adding a Manager

Invitation Not Received

1. Check the email address for errors.
2. Ask the recipient to check their spam/junk folder.

Manager Can’t Access All Features

1. Ensure the correct role (e.g., Manager vs. Site Manager) has been assigned.

Unable to Remove a Manager

1. Only the primary owner can remove managers. Ensure you’re logged in with the correct account.

Advanced Tips for Managing Your Google Business Profile

1. Regular Updates: Keep business hours, contact details, and posts updated for better engagement.
2. Monitor Reviews: Use the manager role to respond to customer reviews promptly.
3. Analytics Access: Managers can review insights to track profile performance and improve customer engagement.

Watch This YouTube Video To Add Managers To Your Google My Business Listing:

Key Takeaways:

1. Share Tasks: Adding managers helps divide up the work of managing your Google My Business account.
2. Save Time: Managers can take care of things like replying to reviews, giving you more time to run your business.
3. Owner Control: Only owners can add or remove people; managers can help with other tasks but can’t add new users.
4. Unlimited Managers: You can add as many managers as you need to help manage your business profile.
5. Different Roles: Owners are in charge of everything, while managers help with specific tasks to keep things running smoothly.

Conclusion

Adding a manager to your Google My Business account is a simple yet powerful way to share the workload and maintain an optimized profile. By following the steps outlined in this guide, you can delegate responsibilities with ease while keeping full control over your business profile. Whether you’re a business owner or agency, this feature ensures your Google presence stays professional and up-to-date.

Responding to customer reviews increases consumer trust, with 53% of users expecting businesses to reply within 7 days.

Frequently Asked Questions

Q1. How Many Managers Can You Have On Google My Business?

Ans: On Google My Business, you can have multiple managers for your account. The number of managers you can add is not limited, which allows you to delegate tasks and collaborate with your team more efficiently.

Whether you have a small business with a few managers or a large enterprise with multiple teams, you can add as many managers as necessary to ensure smooth management of your Google My Business account.

Q2. What Is The Difference Between A Primary Owner And A Manager In Google My Business?

Ans: The primary owner is the initial account creator and holds ultimate control over the Google My Business account. This role has exclusive rights to manage all aspects of the listing, including adding or removing managers, transferring ownership, and controlling important settings. The primary owner is responsible for verifying and maintaining the accuracy of business information.

Managers are individuals granted access to assist in managing the Google My Business account. They have specific permissions assigned by the primary owner and can perform various tasks, such as responding to reviews, updating business information, and adding photos. However, managing Google Business with multiple managers ensures that different responsibilities can be handled by specialized team members, streamlining the overall management process. Managers do not have the ability to transfer ownership or remove the primary owner. They work collaboratively with the primary owner to ensure efficient management of the account.

Q3: What should I do if a manager leaves the company?

Ans: You can easily remove their access by going to the “Managers” tab and selecting “Remove Manager.” Always ensure you have a backup plan for redistributing their responsibilities.

Q4: Will the manager I invite get an email notification?

Ans: Yes, once you invite someone to be a manager of your Google My Business account, they will receive an email invitation. The invitation will include instructions on how to accept the role and gain access to the account. If they don’t see the email, make sure to ask them to check their spam or junk folder.