How can I respond to reviews using GMB Briefcase?

GMB Briefcase offers multiple options for responding to reviews: manually, using semi-automated predefined templates, or fully automated with AI. This flexibility allows you to choose the method that best suits your needs.

What is the benefit of using the bulk review tracking feature?

The bulk review tracking feature allows you to manage and monitor reviews across multiple locations from a single dashboard. This is particularly beneficial for businesses with multiple listings, ensuring streamlined and efficient review management.

Can I track the performance of my review responses?

Yes, GMB Briefcase provides tools to track and analyze the performance of your review responses, helping you understand their impact and make informed improvements.

Can GMB Briefcase respond to reviews?

Yes, with GMB Briefcase, you can not only monitor but also respond to reviews across multiple listings directly from the GMB group dashboard. This feature saves time and effort, allowing you to maintain engagement with customers across all your locations.

What is the benefit of integrating with Google Messages?

The Google messages auto-reply feature ensures seamless communication, allowing businesses to respond promptly to inquiries and reviews in one place.

GBP Review Auto Responder by GMB Briefcase

Q: How does GMB Briefcase help with old reviews?

GMB Briefcase makes it easy to respond to old, previously unattended reviews. With just a few clicks, you can ensure that all feedback, no matter how old, is acknowledged and addressed.

Q: Can I customize auto replies?

Yes, the tool allows businesses to create custom templates or use variables like the reviewer’s name to personalize responses.

10x Faster Responses. 3x More Trust. All on Autopilot

Trusted by 10, 000+ businesses to manage reviews across Google, Yelp, and Meta with AI-powered responses that save hours and boost search rankings by 30%.

Every Review is a Sales Trigger. Pull It Automatically with Smart Responses

73% of consumers only pay attention to reviews written in the last month.

Respond fast, stay relevant, and win more business.

GBP Review Auto Responding Tool delivers instant, polished replies, earning trust, locking in loyalty, and outrunning your competitors.

Respond 3x Faster and Rank Higher with GMB Briefcase

Automated Responses

Automate and respond to each review with full control and personalization.

Semi-Automated Responses

Save time with ready-to-use templates that maintain consistency and a personal touch.

Personalized Replies

Auto-insert details like the reviewer’s name to make every response feel thoughtful.

AI-Driven Solution

Let AI handle reviews with timely, relevant, and human-like replies.

Bulk Review Management

Reply to and track multiple reviews at once — perfect for multi-location businesses.

Respond to Old Reviews

Quickly catch up on missed reviews and ensure every customer feels heard.

Everything You Wanted To Know Before You Automate Review Responses

Can I manage reviews for multiple locations or clients?

Yes, you can manage Google, Yelp and Meta reviews for your all locations or clients from one simple dashboard.

Can I personalize automated responses?

Yes, you can personalize your responses by using variables, such as the reviewer’s name. This helps make automated responses feel more personal and genuine.

Can I manually respond to reviews?

Yes, we can do both of these. New submissions are very straightforward.

Claiming or editing existing listings is more complicated, and the approach depends on the directory in question.

Some directories allow email verification for claiming listings, while others require phone verification. If we are unable to claim a listing, then we will submit an ‘edit’ to the listing via other means provided.

How does GMB Briefcase help with old reviews?

We do a local citation audit for every order we receive and based on audit reference, we start building the citation.

If we find a listing and the core information is correct, we will skip it and submit you to a different (‘Replacement’) directory.

This means that you always get the same number of submissions you paid for.

Can I showcase reviews on my website?

Yes, you can embed positive reviews directly on your site with our built-in tool.

Can I customize auto replies?

Before we make any submissions, we need to check whether the given listing is already there or not.

In case it is there, we check for any inconsistencies between the information that is displayed on the directory and the information provided to us by you.

If everything ties up in a way as it should, we move on to another high PR directory for the submissions. Also, we Keep our promise and will always provide new submissions to our customers.

Will the review responses sound robotic?

Most local directories require a user to input the following information about their business:

The business’s website URL addresses.
Any keywords associated with the business.
A couple of words describing the type of business.
Names of the business and the owner.
Business address
Contact numbers (phone and/or fax)
Email address
The founding date of the business
How many employees work for the business
The hours of operation
A video link about the business (or a promotional video)
Any links to social networking sites such as Facebook, Google+, and Instagram.
The brand or business log
Any photos related to your business or brand

Please make sure to deliver us with all the available information at the time of placing your order. You may also provide us with a list of local directories that you would like to see your business listed on.

Can agencies use GMB Briefase’s review automation tool for multiple clients?

GMB Briefcase helps you optimize your profile and improve local SEO by keeping you informed about engagement, reviews, and search visibility.